Freight Terms & Claims

All shipments are subject to the standard freight program which requires a minimum of nine (9) chairs for free freight in the contiguous 48 United States. Prepaid freight is based upon standard ground shipments. Shipping charges may apply for any special delivery requests such as inside or residential delivery or liftgate service. A $40 charge applies for all “Call Before Delivery” requests. Buzz Seating reserves the right to determine the most economical shipment method and is not responsible for delays that may occur during transit. If product arrives damaged or missing parts, Buzz Seating must be notified within fourteen (14) calendar days of receipt of product. Incurred charges will be the responsibility of the receiver for claims received after fourteen (14) calendar days.