BUZZ SEATING, INC.’S PRIVACY POLICY
Effective date: March 1, 2026
Your privacy is important to us. Accordingly, BUZZ SEATING, INC., an Ohio corporation, and its affiliates and subsidiaries (collectively “BUZZ SEATING”, “us”, “we”, or “our”) have developed a privacy policy that covers our use, collection, transfer and storage of your information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint or request. Please take a moment to familiarize yourself with our privacy practices.
Table of Contents
- Information We Collect & Process
- How We Collect Personal Information
- Cookies & Other Technologies
- Our Purpose for Collecting Personal Information
- Children’s Privacy
- How We Share your Information
- Your Privacy Rights
- Transfer of Data
- Retention of Data
- Security of Data
- Links to Other Sites
- How to Exercise Your Rights
- Changes to this Privacy Policy
- Contact us
Depending on how you interact with us and our services, we may collect the following personal information about you:
- Personal Details: We may collect your name, mailing address, phone number, email address, the company you work for or are affiliated with, and contact preference.
- General Location Information: We may also use and store information about the approximate location of your device, such information obtained from your device (“Location Data”). This data is used to provide features, to improve, and customize our website. You can enable or disable location services when you use our website at any time by way of your device settings.
- Commercial and Transactional Information: If you make purchases with us, we collect and maintain records of your transactions with us, and we (or the payment processor who processes payment for us) may collect your billing information, including payment card number, method of payment, and other payment details. This also includes credit application information, as applicable. Under California law, certain personal information in this category may be considered sensitive.
- Account Information: We may collect certain account information such as your username and password (or anything else that identifies you) that you use to log in and access our online services, or to buy our products and services. Under California law, this information may be considered sensitive.
- Internet and Electronic Network Activity Information: We may collect certain internet and electronic network activity data including information about the browser you are using, and your browsing history. We may also collect information about your operating system, Internet Service Provider (ISP) information and IP addresses and other device identifiers, such as mobile device identifiers. In addition, we may collect information about your use of our services, including through use of tracking technologies such as cookies and similar technologies.
- Other Information: We may collect any other information you share with us when contacting or interacting with us, including whether through our website, email, phone, or any such other forms of communication.
- Inferences: We may use the above information to create a consumer profile showing preferences, interests, and behavior.
We may collect personal information from you in a variety of ways, including, but not limited to:
- Your use of our services;
- When processing and fulfilling your orders;
- Contact information collected by our marketing database;
- When you contact us;
- Through our data analytics providers;
- Your continuing relationship with us;
- When you voluntarily provide information to us through other means such as contact box or otherwise;
- If you participate in an online survey;
- Your internet protocol (IP) address and other network activity;
- Our use of cookies and other technology; or
- Through your interaction with our social media posts and ads.
Our website, online services, and advertisements may use “cookies” and other technologies. These technologies are generally used to provide analytics regarding what other sites you have visited, products you have looked at, how you were directed to our site, how long you have visited each site or page and to possibly respond with banner ads. Other tracking technologies, including, beacons, tags and scripts, are also used to collect and track information and to improve and analyze our website. When you first access our website from your computer, tablet or mobile device, a banner will be displayed informing you of our use of Cookies and requests your consent to use certain Cookies that allow us to track browsing behavior or unique IDs on the site.
Cookies are small packets of data that a website stores on your computer’s hard drive and are primarily used for your computer to “remember” information about your visit and your interactions with our website, but are also used in order for our website to function properly. There are various types of cookies, including some that are essential to the functionality of our website and others that are non-essential but serve other purposes like improving our website and the user’s experience. Generally, the most common types of cookies are:
- Strictly Necessary and Functional Cookies: These are cookies that are necessary for you to be able to access and use our website. They ensure that the site works properly and the pages are displayed correctly, as well as are essential for remembering your preferences and login information.
- Analytics Cookies: These types of cookies help us analyze and measure website usage, testing, and performance. They allow us to estimate traffic, assess how often services and features are used, understand how visitors and customers interact with our digital platforms, identify errors, and evaluate how well our website functions and operates.
- Marketing Cookies: These cookies are primarily used to track your online behavior and direct personalized ads based on your interests. They may be set by us or our advertising partners and used to build a profile of your interests to promote advertisements and other marketing messages across other platforms.
We and third parties, including those providing advertisement services for us, may use these cookies and other technologies to collect information about your interactions online over time, across third-party websites and devices, and while using our online services, to enhance and tailor your experience with us.
How to Control and Delete Cookies:
You may be able to opt out of certain cookies by adjusting the settings through the Cookie Preferences link provided at the bottom of our website or by making a request under our Do Not Sell or Share My Personal Information page. You may also choose to disable cookies through your web browser settings. For example, in Google Chrome, you can select “Block third-party cookies” in the privacy and security settings. If you use a different browser, please refer to that browser’s help or settings section for instructions. Please note that if you disable cookies, some features or parts of our website may not function properly.
The personal information we collect is used for a variety of business purposes including the following:
(A) Performance of Services & Delivery of Product
- Performance of our services and/or to fulfill a contractual obligation for which we were hired to complete;
- Processing and fulfillment of orders, and communicating information related to such orders, including order number, status, and shipping details;
- Opening or creating an account;
- Assisting and providing customer services, with respect to our services and products; and
- Managing dealer accounts and credit terms.
(B) Communication Purposes
- Communicating with you about purchases, orders, services, or returns;
- Keeping you posted about the latest product announcements and upcoming events using our e-mail (which shall be acknowledged and provide the opportunity to express your preferences or unsubscribe);
- Addressing product or service concerns, including warranty claims, and for loss prevention and anti-fraud purposes; and
- Provide important product safety information and instruction.
(C) Improving our Services and Products
- Creating, developing, operating, delivering, and improving our products, services, content and advertising; and
- For internal purposes such as auditing, data analysis, and research to improve Buzz Seating’s products, services, and customer communications.
(D) Remarketing/Targeted Advertising
- Buzz Seating may use remarketing services, also referred to as targeted advertising, to advertise on third party websites to you after you visit our website.
(E) Legal Obligations
- Subject to certain applicable laws and regulations, we may collect your personal information in order to fulfil and comply with our legal obligations.
(F) Other Business Reasons Subject to Your Consent
- Without you providing certain personal information and/or us being able to obtain it, we may be prevented from or limited in the performance of certain of our services.
We do not sell or share your personal information with third parties for monetary purposes, nor beyond disclosure for a business purpose. We only share your information as described in this policy or as otherwise communicated to you at the time we collect your information. However, some privacy laws may define a “sale” to include sharing personal information with third parties for “valuable consideration”, such as for targeted advertising purposes. Please refer to “Your Privacy Rights” to learn more.
We may de-identify your personal information or receive information about you that has already been de-identified. We may use or share this information in accordance with applicable law. Any de-identified information, we will keep in that form and will not attempt to re-identify it except as permitted or required by applicable law.
We understand the importance of taking extra precautions to protect the privacy and safety of children. Accordingly, we do not knowingly collect, use, or disclose personal information from children under the age of 13 or the equivalent age as specified by law in your jurisdiction. If we become aware that a child’s personal data was collected without appropriate authorization, we will delete that information from our records. Additionally, we do not knowingly sell or share information of our customers under the age of 18 for targeted advertising. If you are a parent or guardian and believe we may have collected information about your child, please contact us right away using the details in the “Contact Us” section of this Policy.
(A) To Affiliates, Service Providers, and Other Third Parties
We may share your personal information with the following:
- Our affiliates, including Buzz Seating LTD;
- Third parties approved by you, including third-party payment providers;
- Credit reporting agencies;
- Our insurers and brokers;
- Our bank;
- External auditors; and
- We may employ or contract with third party companies and individuals to provide services on our behalf, including the following services: payment processing, website and data hosting, product and service delivery, customer service, advertising and marketing services, ensuring compliance with industry standards, analytics services, professional advisors, processing or fulfilling orders and transactions, verifying customer information, security and performance monitoring, maintaining and service accounts, auditing and data processing, and other such business related purposes.
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We only allow our services providers to handle your personal information if we are satisfied that they have taken appropriate measures to protect your personal information.
(B) For Analytics and Advertising Providers
We may contract with third-party providers to track and provide analytics about our website and its visitors, and for purposes of optimizing and serving ads based on your past visits to our website.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
(C) For Corporate Transactions
We may also need to share some of the personal information collected with other parties, such as potential buyers of our business. We will typically anonymize information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.
(D) To Law Enforcement
Under certain circumstances, Buzz Seating may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
(E) Legal Requirements
Buzz Seating may disclose your personal information in the good faith belief that such action is necessary to:
- To comply with a legal obligation,
- To protect and defend the rights or property of Buzz Seating,
- To prevent or investigate possible wrongdoing in connection with the website,
- To protect the personal safety of users of the website or the public, and/or
- To protect against legal liability.
(F) Through Consent
We may share personal information about you with other persons or companies for such business purposes if you give us permission or direct us to share the information.
(A) Privacy Rights in the United States
Under applicable law, you may have certain rights provided to you, including the following below. You may make a request to exercise your rights (please see “How to Exercise Your Rights” below), to which our response will be consistent with and in accordance with the relevant law.
- Right to Access, Know & Request a Copy: You may have the right to confirm whether we hold any personal information about you, and if so, to know (i) which categories of personal information we have collected, (ii) from which sources it was or is collected, (iii) the business or commercial purposes for disclosing your personal information; and (iv) categories of third parties to whom we disclose personal information to, including a specific list of those third parties in which we have disclosed such information to.
You may also have the right to request access to or copies of such data. You may have the right to receive, or have someone else (authorized by law) to receive, a copy provided to you in a structured, commonly used technological format of your personal information that we have stored.
Please also note that under California law, residents may only make a data access or data portability disclosure request twice within a 12-month period.
- Right to Correct Inaccurate Information: You may have the right to request the correction of any inaccurate, incomplete, or outdated applicable personal information about you.
- Right to Request Deletion: Subject to certain exceptions by law, you may have the right to deletion of personal information that was previously provided by or obtained from you.
- Right to Restriction: You may have the right to request the restriction of the collection, processing, or use of your personal information, including sensitive personal information.
- Right to Opt-out: Though we do not sell your personal information for money, to the extent that our sharing of your information with third parties, specifically with advertising partners, may be deemed a “sale” or “sharing” under state privacy laws and/or for processing for targeted advertising purposes. You may have a right to opt-out of the selling or sharing of your personal information by going to Do Not Sell or Share My Personal Information or reaching out via the contact information below. If such information is processed through and done in connection with the use of cookies, you may be able to exercise this right through managing your cookie preferences either through using the Cookie Preference link located at the bottom of our website or through your web browser settings. We also honor and process opt-out requests submitted using an opt-out preference signal as required by applicable law.
- Right to Appeal: You may have the right to appeal our decision with respect to a request you previously submitted. Subject to applicable law, you may contact us via the contact information provided below.
- Protection Against Retaliation: You have the right to not be retaliated against by us because you exercised any of your rights.
We will not discriminate nor retaliate against you for exercising any of your applicable rights. We reserve the right to deny your request if we cannot verify your identity or if an exception applies under applicable law.
(B) Additional Privacy Rights for California Residents
California residents may have additional rights beyond just those listed in “Your Privacy Rights in the United States”, including the following:
(1) Right to Opt-out of Sales or Sharing: California residents have the right to opt out of the disclosure of their personal information for consideration and the sharing of personal information with respect to targeted advertising purposes. You have the right to opt-out of the selling or sharing of your personal information by going to Do Not Sell or Share My Personal Information or reaching out via the contact information below.
(2) Do Not Track: Some web browsers include a “Do Not Track” feature that sends a signal to websites indicating your preference not to have your online activity tracked. At this time, we do not respond to Do Not Track signals because a uniform technological standard for handling such signals has not yet been established. We continue to monitor developments in this area and may adopt a standard once one is established.
(C) Privacy Rights for Canadians
If you are a resident of Canada, you may have certain rights under the personal information Protection and Electronic Documents Act (PIPEDA). These rights include the following:
- The right to access, update or delete the information we have on you. Unless otherwise available to do so directly, please contact us to access, update or request deletion of your personal information.
- The right to withdrawal consent. You also have the right to withdraw your consent at any time where Buzz Seating relied on your consent to process your personal information.
- The right to report a complaint. The right to challenge our compliance with PIPEDA and to file a complaint with us or with the Office of the Privacy Commissioner of Canada (https://www.priv.gc.ca/en/) if you have concerns regarding our handling of personal information.
- The right to request copies of our privacy practices. The right to ask us about our privacy practices at Buzz Seating.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability (Quebec). You have the right to receive, or have someone else (authorized by law) to receive, a copy provided to you in a structured, commonly used technological format of your personal information that we have stored.
If you would like to exercise any of you rights under the PIPEDA, please see “How to Exercise Your Rights” below. You may also reach out to us to inquire about the policies and procedures that we have in place to protect your personal information.
(D) Unsubscribe from Email Communications
You may opt out of receiving any, or all, of any promotional emails from us by following the unsubscribe link or the instructions provided in any email we send. If you opt-out of receiving these emails from us, we may still send communications to you about your orders and transactions, and any accounts you have with us.
Your personal information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Buzz Seating will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
We take the security of your information very seriously. To that end, we attempt to limit the collection and sharing of information we collect about you and limit our collection as set forth in this privacy notice. Although we cannot guarantee the absolute security of your information, we attempt to prevent any unauthorized access or breach of our systems by following industry standard practices.
Buzz Seating will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. Buzz Seating will also retain data related to your usage of the website for internal analysis purposes. This type of data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer periods.
When you use any of the social media platforms that may be linked to from this site, the information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the information you choose to share or submit in these instances, and we have no ability or obligation to protect it in any way.
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Our website may contain links to other websites that are not associated with Buzz Seating. Information collected about you on any such other website is covered by the privacy notice on that website, and not this Privacy Policy. We encourage you to review the privacy notice on that website before using or entering any personal information on that website, and to fully consider the risks associated with using or entering your personal information on that website. We are not responsible for the content, use, or the privacy policies or practices of those websites not affiliated with us.
Under applicable law, if you would like to exercise any of your rights, you can do so by reaching out to us via the contact information provided below or by going to our Do Not Sell or Share My Personal Information page.
If you choose to contact us directly, you will need to provide us with:
- Enough information to identify you (e.g., your full name, address and customer or matter reference number),
- Proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill), and
- A description of what right you want to exercise and the information to which your request relates.
We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information, or is someone authorized to act on such person’s behalf.
Any personal information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.
This privacy notice may be updated from time-to-time and without prior notice to you. We will notify you of any changes by posting the new Privacy Policy on this page. We will indicate at the top of the privacy notice the date at which it was most recently updated. If at any point we decide to use information we collect from you in a manner different than stated at the time it was collected, we will notify you by way of an email and by updating this notice. You will have a choice as to whether or not we continue using your information in this new manner. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, or if you would like to exercise your rights under the applicable privacy laws identified in this policy, please contact us:
- By email: customerservice@buzzseating.com
- By phone number: 1-877-263-5737 (Monday- Friday, 8:00 AM to 5:00 PM EST)
- By mail: Buzz Seating, Inc.- Privacy Officer, PO Box 31379 Cincinnati, Ohio 45231
Thank you for trusting Buzz Seating.